Wednesday 12 November 2014

Salesforce Winter '15 Maintenance / Release Exam Notes

        Here is the quick summary of salesforce.com winter 15 release notes,


Community
  1. New Improved Community Manger, Designer Page
  2. Manage communities link will be all communities
  3. Drop down will have Administration Settings and Community Management.
Community Management
  1. Analytical dashboard with trending Capability
  2. Moderate flag post.
  3. Community Content --> Navigational Topics and featured Topics
  4. New dashboards, reports, metrics, dashboards. Map Different dashboard to diff communities.
  5. Manually refresh dashboard.
  6. Community Designer
  7. Replace site.com studio.
  8. Allows self-service communities and configure single sign on portals
  9. Navigate view and branding editor avail.
  10. Preview based on devices how the community will display.
  11. You can still use site.com without using templates.
Self-Service Template
  1. Kokua --> visually rich template, Present knowledge article by using data category. Ability to submit and view support cases.
  2. Koa --> Text based template, View article by text category and optimized for mobile device
  3. Napili --> Powerful template for support communities. User post question, search and view article and contact support agent.
  4. All Communities is build responsive.
Chatter
  1. Unlisted Group --> More privacy and Membership only by invitation, non-members can't ask to join.
  2. This group will not display is list view, feed for non-members. New Manage unlisted group permission can find and access this group.
Forecast
  1. Display overlay splits in the forecast
  2. Display the forecast based on custom opportunity currency field.
  3. Forecast incorporates opportunity split in your custom field.
Outlook
  1. Easily add outlook items to salesforce records.
  2. View the side panel from outlook tasks.
  3. Specify which outlook attachment to add to salesforce records.

Activities
  1. Enable User Control over Task Assignment Notifications --> when this one enable you can go Email me when someone assign me a task.

Service Communities
  1. Allows ask question to followers, group or specific person from feed.
  2. When writing question the related question will be pulled from the salesforce community.
  3. You can choose best answers.
  4. Chatter desktop doesn't support chatter questions.
Knowledge Base Search
  1. You can enable "Highlight relevant article text within search results" in knowledge setting. The searched text will be highlighted.
  2. Default AND/OR Operators in results
  3. Knowledge Search Activity --> Create custom report using this one. You can find the average searched article list.
Salesforce1 Enhancements
  1. It support in windows and blackberry mobile devices.
  2. Single location to access (create, edit, etc.)
  3. Quick start wizard added in salesforce1 setup.
SalesforceA
  1. Access trust salesforce from the below menu,
  2. Home screen | Schedule Maintenance | Trust.salesforce.com
  3. Advance setup search default enabled. It allow enhanced search.

Refernce --> Winter 15 release notes

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