Salesforce Spring'15 Maintenance / Release Exam Notes

     
       Here is the quick summary of salesforce.com Spring'15 release notes, This will be very helpful for your maintenance exam.

Wave – The Analytics Cloud

1.       It gives anyone in the company answers to any questions from multiple business apps, databases and big data.

2.       Explore millions of data points in your fingertips.

3.       Answer in the palm of your hand using mobile device.

4.       Conversation around data.

5.       Multiple source data and multiple type data(Structured, Semi-Structured, Unstructured)

6.       Access from any device and no need to maintain s/w or h/w or maintenance.

Learn more at http://www.salesforce.com/in/analytics-cloud/overview/

Create New Task Action

1.       Allows users to create tasks directly from a chatter feed.

2.       To avail this feature to end user in side bar set up menu,

Build à Customize à Chatter à Fee Item à Layout à Drag and Drop the Create New Task

Questions to Case

1.       Allow administrators to escalate chatter questions directly from feed.

2.       Administrators can use lightning process builder to automatically create cases from questions based on specific criteria.

Learn more at https://help.salesforce.com/HTViewHelpDoc?id=answers_escalate_to_case.htm&language=en_US

Lightning Process Builder

1.       It’s a workflow tool that allows administrators and developer to automate businsess processes using a visual interface.

2.       Automate everything from daily tasks to complex process.

3.       Creates the entire process in one place.

4.       Eliminates use of Apex to automate simple task.

5.       You can access this Under Workflow & Approvals à Process Builder

With this tool you can do the following actions,

·         Apex – Triggering  Apex

·         Create a Record

·         Email Alerts

·         Flows

·         Post to Chatter

·         Quick Actions

·         Submit for Approval

·         Update Records

Learn more at https://help.salesforce.com/HTViewHelpDoc?id=process_overview.htm

General Enhancement

1.       Publisher Actions renamed to Quick Action. It allows create, update records and log a call.

2.       Publisher Actions section renamed to Action in the Publisher.

3.       Enable Publisher Actions options renamed to Enable Actions in the Publisher.

Manager Groups

1.       Manager Groups allows users to share records up or down their management chain.

2.       To enable this features Go to Setup à Security Controls à Sharing Settings à Edit.

3.       Users can share records by Manual Sharing, Sharing Rule and Apex Managed Sharing.

4.       Do not include portal users and it contains only standard and chatter only users.

Learn more at https://help.salesforce.com/apex/HTViewHelpDoc?id=users_managers_only.htm&language=en_US

Import My Account & Contacts

1.       You can import account and contact from 16 data sources into salesforce. As of now, this feature avail in new and trail organization.

Duplicate Management

1.       It allows maintains clean and accurate data.

Learn more at https://help.salesforce.com/apex/HTViewHelpDoc?id=managing_duplicates_overview.htm&language=en_US

Report enhancement

1.       End users can subscribe to a report to receive report notifications

2.       Each user can subscribe up to five reports.

3.       User need to Subscribe in the Report run page. This feature enabled by default and you can disable it for this Go to Setup à Report and Dashboard à Report Notifications.